Coleen Ross always wants her clients to be absolutely satisfied with their piece of artwork, and for original artworks, graphics and collectibles, Colleen has a 30 Day return policy. If you are not satisfied with your piece of art or collectible, return the item, in the same condition in which it arrived, within 30 days of receipt and the purchase price will be refunded (return shipping for original uniques or framed graphics, not covered). Commissioned artworks or items with personal dedications cannot be returned for a refund!